A black luxury sedan at a London hotel entrance at dusk

Private Concierge · London-based · UK-wide

Experience what's next.

A private concierge for premium stays, travel and experiences across the UK. Through our growing network of accommodation providers, chauffeur operators and trusted contacts, we source and coordinate the arrangements around your plans — from where you stay to how you travel, dine and spend your time.

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Personal. Responsive. Considered. Ready when you are.

The New Wave Experience

Every journey begins
with something worth
moving towards.

A new opportunity. Time with family. A celebration worth travelling for. A city you've been waiting to experience.

What we do

One relationship for your time in the UK.

Experiences

Experiences worth making time for.

From special occasions to memorable group experiences, New Wave Concierge helps you discover and arrange experiences tailored to your preferences.

Client Experiences

Trusted to take care
of the details.

New Wave made the whole travel process simple and easy to navigate. Communication was excellent, and whenever I needed help or clarification, there was always someone available to assist. The service was friendly, professional and made everything feel much easier.

William-Park Jnr

Pendoric Ltd

One point of contact.
Whatever your stay requires.

Why New Wave

Built around your plans. Taken care of by us.

Accommodation, transport, dining, experiences and the practical details around your stay — coordinated around what you need.

01One Person Throughout

A simpler way to arrange your stay

One person to speak to across accommodation, transport and the arrangements surrounding your stay.

02Built Around You

Arrangements shaped around your plans

Your dates, preferences and requirements guide what we arrange.

03Throughout Your Stay

From arrival to departure

Practical details can be coordinated before you arrive and throughout your time in the UK.

04Personal Service

Direct, responsive support

Rather than coordinating multiple providers yourself, New Wave brings the arrangements together through one relationship.

Have something in mind? Tell us what you need.

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How it works

A clear way forward.

01

Tell Us What You Need

Share your dates, plans, preferences and requirements.

02

We Source the Options

Through our growing network of providers, operators and trusted contacts, we source suitable options around your requirements.

03

Choose What Works

We present suitable options for you to choose from, then coordinate the arrangements around your stay — one point of contact throughout.

Who We Support

Personal stays. Family travel. Business visits.

New Wave supports individuals, couples, families, executives and organisations visiting London and destinations across the UK. Whether you need one arrangement or support across your stay, the service is shaped around what you need.

Individuals & Couples · Families · Executives · Business Travellers · Companies & Organisations · International Visitors

About New Wave

Local knowledge. A contemporary understanding.

New Wave is an independent, boutique concierge service combining genuine local knowledge with an understanding of the international mindset — people and businesses that move between places, cultures and ambitions. Through our growing network of providers and trusted contacts, we coordinate the practical and lifestyle details of your time in the UK, so you're free to focus on why you're here.

01UK-Wide Support

London-based, with support and arrangements available across the UK.

02Personal & Considered

Personal service shaped around the expectations, preferences and requirements of each client.

03A Growing Network

Accommodation providers, chauffeur operators and trusted contacts across the UK — built around relationships, not a fixed catalogue.

04Discreet, Responsive Service

Personal details and arrangements handled with care and discretion.

The details handled, so you can focus on why you're here.

A sophisticated contemporary London hotel lounge

The New Wave

Experience what's next.

A new city. A new opportunity. A new chapter. Sometimes the most important moments begin by stepping into unfamiliar territory.

New Wave takes care of the details around those moments, so you can focus on where you're going and what brought you there.

Make an enquiry

Tell us what you need.

Share a few details and we’ll come back to you personally. For something urgent, message us on WhatsApp.

What do you need help with?

New Wave

Private Concierge | London · UK-wide

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