Concierge Services
Private concierge services across London and the UK.
New Wave is a London-based private concierge service supporting individuals, families and organisations with lifestyle, travel and practical arrangements throughout the UK. From a single booking to ongoing support, you work with one familiar point of contact who understands your preferences and takes care of the details.
What a private concierge service can do for you
A private concierge service handles the arrangements that take time, local knowledge and the right contacts to get right. Whether you are visiting London for a short stay, relocating to the UK, coordinating travel for colleagues, or simply want someone reliable to turn to, a concierge provides practical support tailored to your circumstances. Rather than searching, calling around and managing multiple suppliers yourself, you brief one person and they take it from there.
Lifestyle and personal support
For individuals and families, we can help arrange dining reservations, tickets to events and attractions, spa and wellbeing bookings, personal shopping, and everyday errands. If you are new to the UK or splitting your time between cities, we can help you settle in, from recommending reliable local services to coordinating household needs. The aim is straightforward: to give you back your time and remove the small tasks that accumulate.
Travel and accommodation arrangements
We arrange private chauffeur travel for airport transfers, business meetings, dining and events, with drivers who know London and the wider UK well. For longer visits, we source suitable accommodation, whether that is a serviced apartment for an individual, a property for a family, or practical team stays near a project location. By understanding your dates, budget and requirements, we look for options that genuinely fit rather than a one-size-fits-all approach.
Business and corporate support
For organisations, we provide a practical extension to your team. That might mean arranging travel and accommodation for visiting colleagues, coordinating contractor stays near project sites, or supporting event logistics and client hosting. We work discreetly and keep things simple, so the people you are responsible for are looked after without adding to your workload.
One point of contact throughout
What sets a concierge-led service apart is the relationship. You are not passed between departments or left to repeat your requirements to someone new each time. The person who understands your preferences is the one who arranges things on your behalf, whether it is your first enquiry or your fiftieth. It is a considered, human approach to getting things done, and it is at the centre of how New Wave works.
Make an Enquiry
Tell us what you need and we’ll take it from there.
Share your requirements and we’ll be in touch to discuss how we can help. Whether it is a single arrangement or ongoing support, every enquiry starts with a conversation.